FAQ
Can I edit my profile?

Ans: Yes you can edit basic information of your profile.

  • From the homepage click menu button on top left and then click on your profile.
  • You can change your display picture (Company Logo), Address, Phone no, Fax no and you can add your company description.
  • You can not change your company name & category. For any changes please contact The Jewel World team.


How to add Post & Requirement ?

Ans: Add POST Steps

  • Step 1: From home page, click on menu button from top left of the home screen.
  • Step 2: Click on your profile.
  • Step 3: Add Product by clicking (+) button.
  • Step 4: Click picture or select picture from gallery. Maximum 5 pictures can be added in one post.
  • Step 5: Click next, from predefined category - select one category (Gold, Silver, Platinum, Precious Stones)
  • Add Display Name: You can mention product display name eg: Antique Gold Necklace
  • Add Description: You can write product description & speciality about the product.
  • Add Tags: We have predefined tags in the app and also you can add your own tags if needed. Maximum 10 tags can be added for each product.


ADD Requirement Steps:

  • Step 1: From home page, click on menu button from top left of the home screen.
  • Step 2: Click on your profile.
  • Step 3: Add Product/Requirement by clicking (+) button
  • Step 4: Click picture or select picture from gallery. Maximum 5 pictures can be added in one requirement.
  • Step 5: Click next, from the predefined category - select one category to whom you want to send the requirement to. (wholesaler, manufacturer, bullion etc) the requirement will be sent to your traders whom you are connected with.
  • Add Display Name: You can mention product display name eg: Antique Gold Necklace
  • Add Description: You can write your requirement description in detail.
  • Add Tags: We have predefined tags in the app and also you can add your own tags if needed. Maximum 10 tags can be added for each product.


How to connect with Traders ?

  • You can see a random profile of users who are registered in the application.
  • Step 1: Check post/requirement and if you wish to get connected to any user send trade request to the user from their profile.
  • Step 2: Once user accepts the trade request you will receive notification and the user will be added in your connection.
  • Step 3: You can see the complete profile of the user once connected.


How does search & Filter work ?

  • Post/requirement search Search works based on tags mentioned in the post by the user. For precise search you can use city filter for city wise search.
  • Company Name search You can search by users company name and use filter option for city wise search.


How can I give Company advertisements ?

  • To give company advertisement please contact TJW Sales Team.


Are all users in TJW genuine ?

  • Yes all users are verified and TJW team collects required company documents during registration.